Return Policy - Sheharyar Luxe

At Sheharyar Luxe, we are committed to providing a smooth and hassle-free shopping experience. However, if you are not satisfied with your purchase, we offer a 7-day return policy. This policy details the steps and guidelines for returning an item.

Return Eligibility

To be eligible for a return, please ensure the following:

• The item is unused, in its original condition, with tags and packaging intact.
• The return request is made within 7 days of the purchase date.
• Proof of purchase (receipt or order confirmation) is available.

Contact Before Returning

Before initiating a return, please contact our representative via WhatsApp to discuss your return request. This step helps us assist you better and ensures a smoother process. You can reach us on WhatsApp at [Your WhatsApp Number].

Non-Returnable Items

Some items are non-returnable, including:

• Sale or clearance items.
• Items that have been used, washed, or altered.
• Personalized or custom-made products.

Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at [Your Contact Email] with your order number and reason for return.
• After speaking with our representative on WhatsApp, you will receive further instructions on how to return the item(s).
• Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria.
• After inspection, we will process your refund, replacement, or store credit as applicable.

Refund Policy

Refunds will be issued to the original payment method within 5-7 business days after the return is processed. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping unless the item was defective or incorrect.

Tracking and Data Collection

We use tracking technologies, including Facebook Pixel, to understand customer preferences and improve our return policy. By using our site, you consent to our use of tracking tools to analyze return behaviors and enhance customer satisfaction.

Changes to Return Policy

We reserve the right to modify this Return Policy at any time. Any updates will be posted on this page, so please review it periodically to stay informed.

Contact Us

If you have any questions about our Return Policy, please contact us at [sheharyarluxe@gmail.com].